IT Coordinator Job in Dubai UAE
Company : TechSource
Location : Dubai, UAE
Timing : Full time
JOB DESCRIPTION
- Providing first-line technical support to end users, ensuring their technical issues are resolved promptly and efficiently.
- Managing IT service requests, handling the workflow from initiation to resolution
- helping with IT projects in every departmental function and helping to see that a number of IT projects are completed successfully.
- Oversee IT-related activities, making sure that all projects and tasks are planned out and carried out efficiently.
- supplying project leads with technical support, knowledge, and help to ensure the success of the project.
- Organize IT-related tasks with subsidiary businesses, guaranteeing smooth cooperation and integration.
- Keep up-to-date records of IT processes, procedures, and configurations by maintaining IT documentation.
REQUIREMENTS
- Bachelor’s degree in information technology, Computer Science, or a related field.
- 0-2 years of experience in an IT support/helpdesk role
- Strong knowledge of Windows and Mac operating systems, Microsoft Office 365, and common business applications.
- Experience with IT ticketing systems and remote support tools is a plus.
- Excellent troubleshooting and problem-solving skills.
- Strong communication and interpersonal skills.
- Ability to manage multiple tasks and prioritize effectively.
- IT certifications (CompTIA A+, ITIL, or equivalent) are an advantage but not mandatory.
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