Boutique Manager/ Store Manager Job in Dubai UAE

Boutique Manager/ Store Manager Job in Dubai UAE

Company : Al Futtaim Private

Location : Dubai, UAE

Timing : Full time

JOB DESCRIPTION

Customer Experience / Sales

Responsible for high standards of customer service standards in all areas of operations, by ensuring that all store staff have complete knowledge about their functional areas so as to perform their jobs effectively, customer service standards are maintained at point of sale and any customer complaint or issue is resolved with the objective of achieving customer satisfaction whilst taking decisions within company policies and procedures.

Support all marketing and promotional measures by ensuring that suitable changes and modifications in merchandising is approved by Store Manager, and made in consultation with visual merchandising team to support the campaign with minimal disruption during regular store hours; suitable manpower planning done by department managers; and stock planning is done to effectively support expected demands.

Drive Sales & Profitability

Support the Retail Operations Manager by participating in the process of monthly forecasting by receiving inputs relating to product/ range from various departments; monitor progress through weekly meetings, and initiate corrective measures incase of deviations from the forecast with the objective of ensuring that monthly and yearly budgets are achieved.

Meets or exceeds profitability expectations for the store in sales, payroll, shrink and conversion

Creates and executes strategies to maximize store sales and control expenses.

Operational Effectiveness

Controls company assets by meeting all loss prevention measures (consistent management of inventory, in- and out-bound stock movements, sales, returns, exchange, store maintenance, etc)

carries out and conforms with all shop and corporate policies.

Work closely with the operations manager and department managers to ensure that the store runs smoothly by making sure that all merchandising standards are implemented and followed to maintain brand integrity; that company policies regarding store operations are followed; that visitor facilities are in place; that high-risk areas are identified and the necessary steps are taken to reduce shrinkage; that cost-saving measures are routinely investigated to control wasteful expenditure and minimize operating costs; and that the goal is to meet desired retailing standards at cost-effective levels.

REQUIREMENTS

Bachelor Degree
3-4 years’ previous store in charge experience with a proven track record for driving sales and profit results and training and developing a team of individuals
Good and effective communication
Effective time management / Uses time efficiently
Creative, and detailed orientated
Accepts responsibility for own actions
Ability to adapt to changes as required by the business
Monitors own work to ensure quality