Waiter/Waitress Job in Dubai UAE

Waiter/Waitress Job in Dubai UAE

Company          : FIVE Hotels and Resorts

Location           : Dubai, UAE

Timing               : Full time

JOB DESCRIPTION

• Greets Guests upon Arrival with a Warm ‘FIVE-Styled’ Welcome, ensuring their Journey at FIVE is sensational.
• Proactively acknowledges and Remembers Guest Preferences, maintaining meticulous Guest History records to curate unparalleled, ‘FIVE-Styled’ Service.
• Takes and delivers Food and Beverage Orders accurately and efficiently, ensuring special Dietary Requirements and Preferences are considered.
• Presents menus and makes knowledgeable Recommendations based on the Guests’ Preferences and the availability of ingredients.
• Demonstrates an Unwavering Commitment to upholding FIVE’s First-in-Class Standards, providing personalised Service to Guests at all times.
• anticipates guests’ needs and satisfies special requests to provide a seamless dining experience.
• demonstrates a remarkable comprehension of FIVE’s various locations, ideas, cuisines, events, and custom services, allowing for “FIVE-Star” guest service at every point of contact.
• demonstrates exceptional responsiveness to exceeding expectations by taking ownership of guest requests and complaints and elevating pertinent issues to the department head.
• Processes billing and payments quickly and effectively while following FIVE’s industry-leading control procedures.
• works cooperatively with the food and beverage team to maximize guest satisfaction and provide top-notch service, which contributes to a luxurious dining experience.
• contributes to the opulent table setup and upholds the general cleanliness and ambiance of the dining destination.

   

REQUIREMENTS

• Previous experience of 1-2 years in a Luxury Hotel environment as a Waiter/Waitress is a plus.
• Professional, Insta-Worthy Appearance, always adhering to FIVE’s Grooming Standards and maintaining a polished, ‘FIVE-Styled’ demeanour.
• Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel.
• A Welcoming and Enthusiastic Energy that sets the tone for a Sensational Guest Experience.
• An elevated and energetic Conversationalist, engaging Guests with lively discussions.
• A Proactive Nature, coupled with a meticulous Eye for Detail, ensuring every aspect of the Operation is curated to perfection.
• Excellent communication and interpersonal skills, leveraging strong verbal and written skills to engage effectively with Guests, FIVE Tribe Members, and stakeholders.

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