Telephone Operator Job in Dubai UAE

Telephone Operator Job in Dubai UAE

Company          : ACCOR

Location           : Dubai, UAE

Timing               : Full time



  • Ensure proper functioning of telephone equipment in the hotel at all times and to implement correct telephone operating procedures
  • Handle any guest complaints and/or remarks; provides a response as soon as possible
  • Handle phone calls and forward any messages received for the guest.
  • Record and give wake-up calls.
  • Uses right cycle and methodology while you dealing with the private visitor data
  • Bring down and hand-off messages.
  • Handle alarm method
  • Stay up to date with recent fads in phone frameworks
  • Advances the scope of administrations presented by the lodging to increment deals
  • Advances the faithfulness program, adjusting the attempt to seal the deal to suit the visitor’s necessities
  • Confirm phone hardware rental charges, significant distance charges
  • Assuming electronic framework is down, to record every chargeable call and post them on the visitor’s receipt



  • Confident, ambitious and self-motivated individual.
  • Good knowledge of Windows
  • Fluent in the local language; business English
  • Excellent communication and organizational skills and a good team player
  • Ability to be both proactive and reactive
  • Excellent organizations skills and ability to find solutions


Share this job