Spa Receptionist Job in Dubai UAE
Company : Hilton
Location : Dubai, UAE
Timing : Full time
JOB DESCRIPTION
- Assist guests and clients in an appropriate and timely manner
- Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services
- Make sure all client interactions, including reservations, payments, and consultation cards, are seamless.
- Follow the guidelines when handling cash.
- Engage in productive interactions and communication with the management team, clients, members, and guests.
- Utilize the newest departmental incentives to upsell
- Report mishaps, problems with maintenance, or other occurrences.
- Verify that all health and safety laws are being followed.
REQUIREMENTS
- Strong interpersonal skills
- Committed to delivering a high level of customer service
- Excellent grooming standards
- Excellent attention to detail
- High standards of cleanliness
- Ability to work in a consistently professional and helpful manner
- Previous experience of reception duties
- Qualification in an admin course or similar topic area
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