Call Centre Executive Job in Dubai UAE

Call Centre Executive Job in Dubai UAE

Company          : Deserve FM

Location           : Dubai, UAE

Timing               : Full time



  • Always adhering to the call centre procedures and policies for all 800 lines – Inbound and Outbound (South, DSA, Assets & DuserveFM) calls.
  • For professionally handle the customer call as per the company standard.
  • For transfer of calls to specific departments depending on the client/customer’s requirement.
  • For appropriate use of the CAFM systems.
  • to give the best possible degree of individualized customer service.
  • to draft and distribute reports to the Execution Team on a daily, monthly, and aging basis.
  • For the execution team, prepare a variety of reports on work orders, incidents, and service requests.
  • increasing consumer interest in the company’s goods and services.



Higher School Secondary or Graduate

KNOWLEDGE, SKILL, AND ABILITY: Intermediate Knowledge of MS Office, Email Communication, CAFM systems.

JOB SPECIFIC SKILL IF ANY: Soft Skills Communication, Intermediate Knowledge of Email and Chat Communication.


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