Call Centre Executive Job in Dubai UAE
Company : Deserve FM
Location : Dubai, UAE
Timing : Full time
- Always adhering to the call centre procedures and policies for all 800 lines – Inbound and Outbound (South, DSA, Assets & DuserveFM) calls.
- For professionally handle the customer call as per the company standard.
- For transfer of calls to specific departments depending on the client/customer’s requirement.
- For appropriate use of the CAFM systems.
- to give the best possible degree of individualized customer service.
- to draft and distribute reports to the Execution Team on a daily, monthly, and aging basis.
- For the execution team, prepare a variety of reports on work orders, incidents, and service requests.
- increasing consumer interest in the company’s goods and services.
Higher School Secondary or Graduate
KNOWLEDGE, SKILL, AND ABILITY: Intermediate Knowledge of MS Office, Email Communication, CAFM systems.
JOB SPECIFIC SKILL IF ANY: Soft Skills Communication, Intermediate Knowledge of Email and Chat Communication.
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