Assistant Restaurant Manager Job in Dubai UAE
Company : Waldorf Astoria
Location : Ras Al Khaimah, UAE
Timing : Full time
JOB DESCRIPTION
- Manage and oversee the overall performance and operations of the Lobby Lounge
- Deliver the highest quality and brand service standards to consistently meet and exceed Guest and VIP expectations
- Respond quickly and effectively to questions and grievances.
- Oversee a staff that is up to date on all hotel amenities and VIP demands, and exhibit familiarity with nearby landmarks, activities, and other places.
- Make sure the team presents a polished image with a focus on guest service and hospitality.
- Make sure the team abides by all health and safety laws, hotel security rules, and fire restrictions.
- Be mindful of the environment while performing your duties and supporting your team.
REQUIREMENTS
- Previous experience in a similar role within a luxury hotel
- Calm, efficient and organised
- Excellent oral and written communication skills
- A passion for delivering exceptional levels of Guest service
- Ability to listen and respond to demanding Guest needs
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience as a Supervisor or Manager in a Lobby Lounge within a hotel environment
- Ability to work under pressure
- Flexibility to respond to a range of different work situations
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