Assistant Restaurant Manager Job in Dubai UAE

Assistant Restaurant Manager Job in Dubai UAE

Company          : Waldorf Astoria

Location           : Ras Al Khaimah, UAE

Timing               : Full time

 

JOB DESCRIPTION

  • Manage and oversee the overall performance and operations of the Lobby Lounge
  • Deliver the highest quality and brand service standards to consistently meet and exceed Guest and VIP expectations
  • Respond quickly and effectively to questions and grievances.
  • Oversee a staff that is up to date on all hotel amenities and VIP demands, and exhibit familiarity with nearby landmarks, activities, and other places.
  • Make sure the team presents a polished image with a focus on guest service and hospitality.
  • Make sure the team abides by all health and safety laws, hotel security rules, and fire restrictions.
  • Be mindful of the environment while performing your duties and supporting your team.

 

REQUIREMENTS

  • Previous experience in a similar role within a luxury hotel
  • Calm, efficient and organised
  • Excellent oral and written communication skills
  • A passion for delivering exceptional levels of Guest service
  • Ability to listen and respond to demanding Guest needs

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous experience as a Supervisor or Manager in a Lobby Lounge within a hotel environment
  • Ability to work under pressure
  • Flexibility to respond to a range of different work situations

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