Airport Jobs in Dubai UAE

Airport Representative Job in Dubai UAE

Company          :  Mandarin Oriental Jumeira

Location           : Dubai, UAE

Timing               : Full time



  •  Co-ordinate with Concierge and Guest Relations to prepare a daily guest arrival list by flight details
  •  Co-ordinate with the Chief Concierge for the number of cars needed for expected arrivals
  •  Greet guests with arrival and departure details at the airport’s arrival hall
  •  Arrange transportation or room reservation for any walk out guest
  •  Make sure the hotel cars are clean
  • Make sure the driver gives guests water and cold towels (LQE)
  • Take care of guests’ bags when they arrive and leave the airport
  • Say goodbye to guests at the airport and help them with the airline check-in process
  • Tell the concierge and guest relations about group and VIP movements
  • Tell the concierge and guest relations about flight information
  • Take care of lost guest bags
  • Take care of flights Do any other acceptable tasks that the department head asks of you from time to time
  •  Take care of any complaints and let the chief concierge know about any problems so that more service recovery actions can be taken.


• Senior School qualification or equivalent

• Minimum 2 years’ experience working in a 5-star hotel environment.
• Minimum 2 years’ Door or Bell experience
• Previous experience working in the Middle East Region is an advantage


• Excellent interpersonal skills
• Ability to understand guest needs and expectations and to deliver superior customer service with little input from others
• Perform job with attention to details and the ability to organize and handle multiple tasks effectively
• Clear communication; effective verbal and written communication skills in English. Arabic is an advantage.


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