Waiter/Waitress Job in Dubai UAE

Waiter/Waitress Job in Dubai UAE

Company          : FIVE Hotels and Resorts

Location           : Dubai, UAE

Timing               : Full time

 

JOB DESCRIPTION

  • Greets Guests upon Arrival with a Warm ‘FIVE-Styled’ Welcome, ensuring their Journey at FIVE is sensational.
  • Proactively acknowledges and Remembers Guest Preferences, maintaining meticulous Guest History records to curate unparalleled, ‘FIVE-Styled’ Service.
  • Takes and delivers Food and Beverage Orders accurately and efficiently, ensuring special Dietary Requirements and Preferences are considered.
  • Shows menus and makes expert suggestions based on what the guests want and what items are available.
  • Always shows a strong dedication to keeping FIVE’s Best-in-Class Standards by giving each guest personalized service.
  • Makes sure that guests have a smooth dining experience by anticipating their needs and meeting any special requests.
  • Shows a deep knowledge of FIVE’s many destinations, ideas, menus, events, and custom offerings, allowing for “FIVE-Star” Guest Assistance at all times.
  • Takes responsibility for answering guests’ questions and concerns and going above and beyond what is expected, while also reporting any problems to the department head.
  • Processes billing and payments quickly and correctly while following FIVE’s top-notch control procedures.
  • Helps create a high-class dining experience by working together with the food and drink team to make sure guests are completely satisfied and receive top-notch service.
  • Contributes to the fancy table setting and helps keep the dining spot clean and pleasant overall.
  • Shows the highest standards of cleanliness and safety by following best-in-class cleaning procedures and the right way to handle tools and utensils.
  • Excellent sales techniques are used to push and upsell custom services, expensive ideas, and special deals that are only available to guests. This improves the guest experience and helps the business make more money.
  • Important in planning, setting up, and taking down spectacular events, parties, and private extravaganzas.
  • Shows a visionary way of thinking that constantly breaks and disrupts boundaries.
  • Regularly attends team meetings and one-on-one training sessions to learn more about products and improve customer service.

 

REQUIREMENTS

  • Previous experience of 1-2 years in a Luxury Hotel environment as a Waiter/Waitress is a plus.
  • Professional, Insta-Worthy Appearance, always adhering to FIVE’s Grooming Standards and maintaining a polished, ‘FIVE-Styled’ demeanour.
  • Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel.
  • A Welcoming and Enthusiastic Energy that sets the tone for a Sensational Guest Experience.
  • An elevated and energetic Conversationalist, engaging Guests with lively discussions.
  • A Proactive Nature, coupled with a meticulous Eye for Detail, ensuring every aspect of the Operation is curated to perfection.
  • Excellent communication and interpersonal skills, leveraging strong verbal and written skills to engage effectively with Guests, FIVE Tribe Members, and stakeholders.
  • Finds creative solutions and take ownership of all duties and tasks assigned, while ensuring an unparalleled Journey at FIVE

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