Waiter/ Waitress Job in Dubai UAE
Company : Kerzner
Location : Dubai, UAE
Timing : Full time
- Understands all food and beverage items in the menu and the ability to recommend food & beverage combinations and up-sell alternatives.
- Recognizes and welcomes every guest.
- Performs a final check of the table/tray or trolley set-up before seating/serving guests
- Assists guests with the chair when arriving and departing.
- Introduce the appropriate menu and suggest menu specials to the guests.
- Takes orders and ensures the correct posting into Micros.
- Observes the proper sequence of service as specified in the Standard Operating Manual. • Prepares and serves food and beverage orders and delivers a polite, professional, efficient, and adaptable service at all times, adhering to the hotel’s Standards of Performance. • Inspects all tables, trays, and trolleys to guarantee optimal cleanliness and standard settings.
- Finds out if there are any dietary restrictions or allergies from the guests, then forwards that information to the F&B Outlet Manager or the Culinary team.
- Accurately manages funds and visitor fees.
- Responds politely and promptly to inquiries from customers, follows up with them afterward, and reports complaints or issues to managers if a prompt resolution is not possible.
- Builds rapport with visitors and sustains positive client relations.
- Completes every task and duty at the designated place of employment in accordance with established standards.
• High School diploma or general education degree or its equivalent.
• F&B Vocational certificate or diploma.
• HACCP certified
• Six months to one year related experience and/or training.
• Experience in handling Point of sale (POS) terminals and Stock & Inventory management software.
• Initiative and Commitment to Achieve
• Attention to Detail & Quality
• Effective Communication
• Hard working
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