Waiter/ Waitress Job in Dubai UAE

Waiter/ Waitress Job in Dubai UAE

Company          : Kerzner

Location           : Dubai, UAE

Timing               : Full time

 

JOB DESCRIPTION

  •     Understands all food and beverage items in the menu and the ability to recommend food & beverage combinations and up-sell alternatives.
  •     Recognizes and welcomes every guest.
  •     Performs a final check of the table/tray or trolley set-up before seating/serving guests
  •     Assists guests with the chair when arriving and departing.
  •     Introduce the appropriate menu and suggest menu specials to the guests.
  •     Takes orders and ensures the correct posting into Micros.
  •  Observes the proper sequence of service as specified in the Standard Operating Manual. • Prepares and serves food and beverage orders and delivers a polite, professional, efficient, and adaptable service at all times, adhering to the hotel’s Standards of Performance. • Inspects all tables, trays, and trolleys to guarantee optimal cleanliness and standard settings.
  •  Finds out if there are any dietary restrictions or allergies from the guests, then forwards that information to the F&B Outlet Manager or the Culinary team.
  •  Accurately manages funds and visitor fees.
  •  Responds politely and promptly to inquiries from customers, follows up with them afterward, and reports complaints or issues to managers if a prompt resolution is not possible.
  •  Builds rapport with visitors and sustains positive client relations.
  •  Completes every task and duty at the designated place of employment in accordance with established standards.

 

REQUIREMENTS

•    High School diploma or general education degree or its equivalent.
•    F&B Vocational certificate or diploma.
•    HACCP certified
•    Six months to one year related experience and/or training.
•    Experience in handling Point of sale (POS) terminals and Stock & Inventory management software.
•    Initiative and Commitment to Achieve
•    Attention to Detail & Quality
•    Teamwork
•    Effective Communication
•    Hard working
•    Flexible
•    Adaptable
•    Friendly
•    Patient

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