VIP Waiter / Waitress Job in Dubai UAE
Company : FIVE Hotels and Resorts
Location : Dubai, UAE
Timing : Full time
- Greets VIP Guests upon Arrival with a Warm ‘FIVE-Styled’ Welcome, ensuring their Journey at FIVE is sensational.
- Proactively acknowledges and Remembers Guest Preferences, maintaining meticulous Guest History records to curate unparalleled, ‘FIVE-Styled’ Service.
- Takes and delivers Food and Beverage Orders accurately and efficiently, ensuring special Dietary Requirements and Preferences are considered.
- displays menus and offers informed recommendations based on the tastes of the guests and the ingredients that are available.
- Shows an Unwavering Commitment to maintaining FIVE’s First-in-Class Standards by giving guests individualized attention at all times.
- Makes certain that VIP guests have a flawless dining experience by anticipating their needs and meeting their specific requests.
- demonstrates a profound knowledge of FIVE’s varied locations, ideas, meals, events, and custom services, allowing for “FIVE-Star” Guest Assistance at all points of contact.
- Takes Ownership of Guest Requests and Concerns, Showing Excellent Responsiveness to Exceeding Expectations and elevating pertinent concerns to the Department Head.
- Processes billing and payments quickly and effectively while abiding by FIVE’s industry-best control procedures.
- collaborates with the food and beverage team to maximize guest satisfaction and provide top-notch service, which adds to the luxurious dining experience.
- Previous experience of 1-2 years in a Luxury Hotel environment as a VIP Waiter / Waitress is a plus.
- Professional, Insta-Worthy Appearance, always adhering to FIVE’s Grooming Standards and maintaining a polished, ‘FIVE-Styled’ demeanour.
- Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel.
- A Welcoming and Enthusiastic Energy that sets the tone for a Sensational Guest Experience.
- An elevated and energetic Conversationalist, engaging Guests with lively discussions.
- A Proactive Nature, coupled with a meticulous Eye for Detail, ensuring every aspect of the Operation is curated to perfection.
- Excellent communication and interpersonal skills, leveraging strong verbal and written skills to engage effectively with Guests, FIVE Tribe Members, and stakeholders.