Waiter / Waitress Job in Dubai UAE

VIP Waiter / Waitress Job in Dubai UAE

Company          : FIVE Hotels and Resorts

Location           : Dubai, UAE

Timing               : Full time

 

JOB DESCRIPTION

  • Greets VIP Guests upon Arrival with a Warm ‘FIVE-Styled’ Welcome, ensuring their Journey at FIVE is sensational.
  • Proactively acknowledges and Remembers Guest Preferences, maintaining meticulous Guest History records to curate unparalleled, ‘FIVE-Styled’ Service.
  • Takes and delivers Food and Beverage Orders accurately and efficiently, ensuring special Dietary Requirements and Preferences are considered.
  • displays menus and offers informed recommendations based on the tastes of the guests and the ingredients that are available.
  • Shows an Unwavering Commitment to maintaining FIVE’s First-in-Class Standards by giving guests individualized attention at all times.

     

  • Makes certain that VIP guests have a flawless dining experience by anticipating their needs and meeting their specific requests.
  • demonstrates a profound knowledge of FIVE’s varied locations, ideas, meals, events, and custom services, allowing for “FIVE-Star” Guest Assistance at all points of contact.
  • Takes Ownership of Guest Requests and Concerns, Showing Excellent Responsiveness to Exceeding Expectations and elevating pertinent concerns to the Department Head.
  • Processes billing and payments quickly and effectively while abiding by FIVE’s industry-best control procedures.
  • collaborates with the food and beverage team to maximize guest satisfaction and provide top-notch service, which adds to the luxurious dining experience.

 

REQUIREMENTS

  • Previous experience of 1-2 years in a Luxury Hotel environment as a VIP Waiter / Waitress is a plus.
  • Professional, Insta-Worthy Appearance, always adhering to FIVE’s Grooming Standards and maintaining a polished, ‘FIVE-Styled’ demeanour.
  • Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel.
  • A Welcoming and Enthusiastic Energy that sets the tone for a Sensational Guest Experience.
  • An elevated and energetic Conversationalist, engaging Guests with lively discussions.
  • A Proactive Nature, coupled with a meticulous Eye for Detail, ensuring every aspect of the Operation is curated to perfection.
  • Excellent communication and interpersonal skills, leveraging strong verbal and written skills to engage effectively with Guests, FIVE Tribe Members, and stakeholders.

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