VIP Support Help Desk Job in Dubai UAE

VIP Support Help Desk Job in Dubai UAE

Company          : Param Info

Location           : Dubai, UAE

Timing               : Full time

JOB DESCRIPTION

• Answer staff questions in person and via phone on all company supported applications. Troubleshoot computer problems. Determine source of computer problems
• Advise staff on appropriate action. Serve as liaison between staff and the technology department to resolve issues.
• Work one-on-one with staff on application projects. Provide recommendations on company application purchases. Document resolutions for future reference.

REQURIEMENTS

• 4 years experience in IT. Knowledge of TCP/IP protocols and their functionality.
• Advanced knowledge and troubleshooting of Windows XP, and Vista. Advanced Knowledge and troubleshooting of office application.
• Working knowledge of implementation of LANs. Ability and desire to learn new skills quickly.
• Fluent in both written and spoken Arabic and English.

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