Telesales Agents job in Dubai UAE

Telesales Agents job in Dubai UAE

Company          : ACOUP

Location           : Dubai, UAE

Timing               : Full time



  • Deliver a high level of customer service, displaying excellent language skills per client, for example Bilingual in English or Arabic, written and oral.
  • Ensure that a high level of quality standard and attention to detail is applied throughout, and the correct information is obtained from the customer for the use of contracts, changes in services, and renewals.
  • Display exceptional product and service knowledge, taking pride in the company you work for and our product and service at all times.
  • Work within clearly outlined KPI’s and targets.
  • Keeping up with productive associations with existing and new clients
  • Recognize and survey the client’s necessities and get client data.
  • Give precise and complete data about the administrations presented by the Organization.
  • Convince possible clients to buy a help from the Organization.
  • Take the client through the booking system in an unmistakable and educational way.
  • Suggest new administrations, esteem added administrations, updates and reestablishments.
  • Circle back to starting contacts and construct connections through open correspondence.
  • Keep up with enquiries and the client information bases
  • Circle back to starting contacts and construct connections through open correspondence.
  • Handle client protests, give proper arrangements and choices inside as far as possible; follow up to guarantee goal
  • Contact organizations or confidential people
  • Track all discussions in our call community data set



  • Degree Holder
  • Experienced in IT applications and call center management systems
  • Accurate typing and database management
  • Language skills, (English /Arabic Preferred)
  • Sales and Customer-Centric
  • Persuasive in verbal communication, negotiation skills and adaptability


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