Telephone Operator Job in Dubai UAE
Company : Smart Recruiters
Location : Dubai, UAE
Timing : Full time
- Ensure proper functioning of telephone equipment in the hotel at all times and to implement correct telephone operating procedures
- Respond as soon as you can to any comments or grievances made by visitors.
- Answer calls and forward correspondence for the visitor.
- Take notes and issue wake-up calls.
- Notify the technical department of any telephone malfunctions.
- If the electronic system is unavailable, all calls that are billed should be recorded and added to the guest’s invoice.
- Use the proper protocol and process when managing the private guest data.
- Remove and distribute messages.
- High school Diploma or equivalent.
- Excellent communication skills, both written and verbal required
- Excellent organizations skills and ability to find solutions
- Able to cope with the pressures of a very busy environment
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