Telephone Operator Job in Dubai UAE

Telephone Operator Job in Dubai UAE

Company          : Smart Recruiters

Location           : Dubai, UAE

Timing               : Full time

 

JOB DESCRIPTION

  • Ensure proper functioning of telephone equipment in the hotel at all times and to implement correct telephone operating procedures
  • Respond as soon as you can to any comments or grievances made by visitors.
  • Answer calls and forward correspondence for the visitor.
  • Take notes and issue wake-up calls.
  • Notify the technical department of any telephone malfunctions.
  • If the electronic system is unavailable, all calls that are billed should be recorded and added to the guest’s invoice.
  • Use the proper protocol and process when managing the private guest data.
  • Remove and distribute messages.

 

REQUIREMENTS

  • High school Diploma or equivalent.
  • Excellent communication skills, both written and verbal required
  • Excellent organizations skills and ability to find solutions
  • Able to cope with the pressures of a very busy environment

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