Store Operations Lead Job in UAE
Company : Cream
Location : Abu Dhabi, UAE
Timing : Full time
JOB DESCRIPTION For Store Operations Job in UAE
- Vendor Management: Take ownership of the relationship with workforce vendors, serving as the main point of contact for all vendor-related matters
- Work together with internal stakeholders to comprehend workforce requirements
- create plans for expanding the workforce among suppliers while emphasizing efficiency, effectiveness, and quality of service.
- Performance and Incentives: Monitor and assess data related to picker performance, including pick per minute and put-away time, throughout our network of warehouses
- Determine where picker productivity and efficiency need to be improved.
- Assume responsibility for picker replacements and turnover, putting methods into place to lower turnover and guarantee a smooth transition for replacements.
- Create and put into place incentive plans, such quarterly incentives, performance-based raises, and recognition initiatives like “Store of the Month,” to inspire and spur on pickers and superquikers.
- Rosters and Scheduling: Create and manage a productive shift scheduling system that satisfies operational needs while taking availability and employee preferences into account.
- Examine scheduling metrics and data to spot trends, patterns, and areas where roster management and scheduling procedures should be strengthened.
- Hiring and Culture: Take charge of and oversee every step of the recruiting process for supervisors, including posting jobs, sourcing, screening, interviewing, and choosing applicants.
- Create and execute successful recruitment tactics to draw in top-tier individuals for supervisor positions.
- Develop and plan initiatives that support a welcoming and upbeat workplace culture, such as events, activities, and recognition schemes.
- 3-4 years of experience in a workforce management or operational role, preferably in the Grocery industry
- Proven experience in vendor management, preferably in a workforce or staffing environment.
- Ability to build and maintain relationships with internal and external stakeholders.
- Strong analytical skills with the ability to track and analyze performance metrics, identify areas for improvement and design/rollout incentive programs
- Experience in managing turnover and replacements in a high-paced warehouse environment
- Proven experience in workforce scheduling, roster management, or a similar role
- Flexibility to adapt to changing business needs and work collaboratively in a fast-paced environment
- Strong understanding of recruitment best practices, including effective sourcing strategies and candidate assessment techniques
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