Spa Operations Manager Job in Abu Dhabi UAE
Company : Emirates Palace
Location : Dubai, UAE
Timing : Full time
Applications close:
JOB DESCRIPTION
- Support organization’s way of thinking and company culture using Departmental Incredible Quality Encounters (LQE’S) and Company’s Support points, consistently to guarantee Visitor Fulfillment and the accomplishment of our Statement of purpose.
- Support organization’s way of thinking and company culture using Core values and D.E.L.I.G.H.T. as a component of guaranteeing Visitor Fulfillment and the accomplishment of our Statement of purpose.
- Will proceed as an expert, with a cordial business disposition and lead all obligations and obligations as expected by the position, or relegated by the Spa Chief.
- Administering of Spa Gathering and Retails, Male and Female Unwinding Rooms, Male and Female Evolving Rooms, Intensity and Water Encounters, Cloth Room, Arrangement Room and Workplaces
- Be the primary resource for huge gatherings. Deal with the correspondence with bunch coordinator. Offer serious recommendations. Co-ordinate arrangements and update organizer with schedules. Settle charging game plans. Upon the arrival of occasion, be liable for execution. Co-ordinate with different divisions as material. for example F and B for lunch, inn attendant for extraordinary solicitations
- Managing disappointed or displeased visitors
- Spa Activities Supervisor takes reservations when vital
- Guarantee that mix-ups are amended and mentor the staff part on the systems that were performed accurately and those that were performed erroneously
- Talking about the appropriate method for finishing off S&P charges for medicines and items and guarantee that S and P messages are dealt with effectively
- Auditing the spa delicate for the afternoon and the week to guarantee that everything is reserved accurately and proficiently for income augmentation
- Perusing the numerous fundamentals messages that arrangement in regards to spa, gatherings, gatherings, and celebrity’s. Additionally, answering to visitor, merchant, deals and associate messages.
- Confirm individual spa attendant has total and exact monetary report toward the finish of shift
- Addressing inquiries from advisors in regards to appointments and visitor inclinations
- Making a compelling timetable that addresses the issues of the spa as well as works around the hours of the partner’s accessibility. Check precision of contribution to Spa Delicate and room tasks
- Guaranteeing all advisors are being reserved in the right room. Guaranteeing that the treatment rooms are utilized to the most extreme potential
- To guarantee functional stream, talk about any issues.
- Go to Lodging day to day instructions as and when the Spa Chief isn’t on the property
REQURIEMENTS
- Luxury Hotel Experience
- Customer Focus
- Functional & Technical Skills
- Problem Solving
- Time Management
- Arabic language is an advantage