Shop Manager Job in Dubai UAE
Company : Azadea
Location : Dubai, UAE
Timing : Full time
JOB DESCRIPTION
- Greet customers, offer assistance and serve them in order to ensure their needs and complaints are answered in a timely manner with quality and customer service standards creating customer loyalty and portfolio.
- Ensure a smooth and efficient receiving process of items/shipments as well as monitor all kind of inventory activities such as cycle counts and stock movements including transfers between shops, transfers to/from warehouse, damaged items, devolution, etc.
- Analyze hourly/daily/weekly sales performance, monitor selling items, missing sizes/ items and collection rotation (in coordination with BM and VM) in order to identify replenishment needs, place accurate orders, meet stock performance objectives and maximize sales and sellout
- Create a staff calendar based on the number of visitors, budgeted hours, events, daily sales targets, and operational needs (stock count, shipments, sales, etc.). Additionally, make sure that sales plans and hourly and daily targets are effectively communicated to the shop/department team.
- In a prompt and correct manner, log and update all operational and commercial data as well as different requests on the platforms (Helpdesks, Events, Loss Prevention application, etc.) offered.
- Oversee the yearly budget allotted by keeping an eye on spending up to predetermined thresholds, cutting costs wherever feasible, and reporting any deviations from the plan (after first verifying with DM/BM).
- Monitor the store’s appearance to make sure it adheres to the brand’s guidelines. Check and monitor the store’s upkeep, cleanliness, and presentation, including the window.
REQUIREMENTS
- Bachelor’s Degree
- 3 years of experience in a managerial role; Previous experience in the industry/retail is a major plus
- Fluency in English
- Proficiency in MS Office
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