Server Job in Dubai UAE
Company : Waldorf Astoria The Palm
Location : Dubai, UAE
Timing : Full time
JOB DESCRIPTION
- Manage an efficiently operated bar shift that is in accordance with the agreed standards and regulations
- Use every possible opportunity to gain knowledge in all areas of bar supervision
- Ensure all tables receive their drinks and food as requested
- Maintain the cleanliness of all equipment used during shifts
- Maintain cleanliness of the bar and stores to Health, Safety and Hygiene standards at all times.
- Demonstrate a thorough understanding of all the food and drink menus and be prepared to discuss and suggest any items.
- Make sure that every preparation for before and after services is done according to the right standards.
- Observe the company’s fire safety and health and safety policies.
- When applicable, follow the company’s disciplinary guidelines.
- Increase average spend per person and maximize revenue using upselling, excellent customer service, efficient training, and incentive strategies.
- Show that you are completely knowledgeable about every beverage that is served in the bar, including how it is made (according to a recipe), presented, and how bar staff is taught to use it.
- Reach or surpass the monthly goal for the drink profit margin
REQUIREMENTS
- Customer Service experience in supervisory or above capacity
- A warm personality, attentive and smartly presentable
- Ability to listen and respond to demanding Guest needs
- Excellent leadership, interpersonal and communication skills
- Accountable and resilient
- Committed to delivering high levels of customer service
- Ability to work under pressure
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in similar role
- Passion for delivering exceptional levels of guest service
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