Salesforce Admin Dubai Job in Dubai UAE

Salesforce Admin Dubai Job in Dubai UAE

Company          : Swisslog-healthcare

Location           : Dubai, UAE

Timing               : Full time



  • Configure and customize the Salesforce Service Cloud platform to meet the specific needs of the customer service and support teams
  • Create and manage user accounts, profiles, and roles to ensure that the right people have the appropriate levels of access to the system
  • Create and maintain reports and dashboards to provide real-time insights into customer service performance, agent productivity, and customer satisfaction.
  • Ensure data integrity by managing data quality, data cleansing, and data migration processes
  • Bring modern software delivery practices including Continuous Integration/Delivery/Deployment to the CRM system.
  • Guarantee that our CRM arrangement is all around coordinated in our Undertaking Engineering
  • Guarantee that the Salesforce Administration Cloud climate is secure and agreeable with information protection guidelines, like GDPR



  • Strong understanding of Service Cloud features, including Case Management, Knowledge Base, Live Agent, Omni-Channel, and Service Console.
  • Experience in data modeling, data validation, and data quality management within Salesforce. Proficient in data import/export processes.
  • Expertise in configuring and managing Field Service Lightning, including work orders, scheduling, dispatching, and mobile workforce management.
  • Knowledge of modern information security requirements and concepts.
  • Familiarity with Agile Software Delivery concepts.
  • Experience in Continuous Integration/Delivery/Deployment, DevOps and Lean Concepts.
  • Fluent in English


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