Sales Agent Job in Dubai UAE

Sales Agent – Retail Job in Dubai UAE

Company          : FlyDubai

Location           : Dubai, UAE

Timing               : Full time

Closing Date    : May 21st 2024


  • Assists customers with information about flydubai flights, schedules, product, terms, and conditions.
  • Assists with making new bookings, modifying existing bookings, issuing tickets on flydubai flights as per customer request.
  • Collects cash or other forms of payment, creates, and submits daily sales reports to the supervisor and/or manager, and ensures proper banking/reporting to the finance department.
  • Updates the ‘OK to board’ message on SPRINT and stamps the visa copy in accordance with government regulations.
  • As needed, works with agency support, reservation support, group support, airport services, and other internal areas to meet customer needs and requests.
  • Helps customers who have been affected by flight delays or cancellations by making it easier for them to rebook.
  • Promotes and sells extra services offered by flydubai, like UAE visa, insurance, and rent-a-car services, to customers at the flydubai sales shop. Also brings in money by starting and advertising the flydubai

    Holidays product.


  • Oversees the commercial visa process by checking the information that passengers and agents send for visas and giving passengers their UAE visa deposit refunds as needed.
  • Offers a wide range of choices to turn inquiries into transactions, which maximises sales opportunities and boosts revenue.
  • oversees the process from the first question to the ticket being issued for independent and walk-in group requests.
  • Does any other tasks that are given to them to make sure the work unit runs smoothly.


  • High School Diploma
  •  Minimum of 2 years’ experience working for an airline or travel agency in a ticketing role is desirable.

  • Knowledge of any GDS like Amadeus/Sabre is desirable but not essential.

  • Fluent in English & Arabic


  • Customer Focus
  • Teamwork
  • Effective Communication
  • Personal Accountability & Commitment to achieve
  • Resilience and Flexibility (Can do attitude)


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