Rooms Controller Job in UAE

Rooms Controller Job in UAE

Company          : Marriott

Location           :  Abu Dhabi, UAE

Timing               : Full time



Assign rooms based on what the guests want and need as much as possible. Prepare key packets and pre-register people who will be coming. Set up and manage the check-in and pre-registration processes for groups that are coming in. Review, keep track of, and try to accommodate requests for room or check-out changes as much as possible; let the right staff know the situation. Confirm bookings and changes to them. Every day, check rooms that aren’t working. Make sure that rates meet market codes, and write down any exceptions. Check and make changes to the guests’ bills. Put away guest notes or records. Set up and handle all check-ins and check-outs for guests. Use the room keys. Get a legal payment. Find any over-commitments. Check the reservations twice, and block rooms. Make reports every day. Check in with people to make sure that their needs or issues have been met to their satisfaction. Get, record, and send messages that are correct, full, and easy to read.



  • Education:                              High school diploma or G.E.D. equivalent.
  • Related Work Experience:      Less than 1-year related work experience.
  • Supervisory Experience:         No supervisory experience.
  • License or Certification:          None


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