Restaurant Supervisor Job in UAE

Restaurant Supervisor Job in UAE

Company          : IHG Hotels

Location           : Fujairah , UAE

Timing               : Full time

 

JOB DESCRIPTION

  • Manage day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance.
  • Set and meet objectives for quality and visitor happiness. To achieve a high degree of guest satisfaction, promptly and politely address any inquiries, grievances, or requests made by guests.
  • Make sure the restaurant is vacuumed, stocked appropriately, and cleaned for the expected number of business. Inform engineers right once if there are any maintenance or repair requirements.
  • Teach and prepare every team member for local laws and safety requirements. Make that personnel receives adequate training on quality and service standards, has access to the tools and resources they need, and is given the authority to perform their jobs.
  • Makes certain that every member of the team is knowledgeable about the Outlet, menu, hotel, and amenities and is comfortable with them.

QUALIFICATION AND EXPERIENCE

  • Preferably qualification in Hospitality Management.
  • 2-3 years’ experience a similar position or a related field with a proven track record of success.
  • Experience in a 5 star luxury hotel company is essential.

REQUIREMENTS

  • Excellent written and spoken communication skills in English, particularly to deal effectively with people from diverse backgrounds. second language skills desired( Arabic, German, Russian)
  • Ability to work as part of a diverse team with colleagues from different cultures and countries.
  • Maintains high confidentiality in regards to guest privacy and any related hotel matters.
  • Being passionate about people and service

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