Restaurant Manager Job in UAE

Restaurant Manager Job in UAE

Company          : Hilton Garden Inn

Location           : Ras Al-Khaimah,, UAE

Timing               : Full time

 

JOB DESCRIPTION

  • Work within the F&B team and carry out the same tasks like F&B Hosts, but take on additional ‘team leader’ responsibilities such as motivating, praising, empowering, guiding, resolving conflicts, setting (team) goals, evaluating team progress and taking corrective actions to deliver expected team results when necessary
  • Assist the F & B Leader in interviewing and selecting F&B SVs and Hosts
  • Organize on-boarding, supervising, and scheduling of F&B Hosts and Supervisors
  • Organize and provide regular F&B training (incl. Systems) for all Team Members so they can help when required (task can potentially be delegated to a F&B SV)
  • Provide a positive work environment to F&B team members that allows everyone to thrive and fulfil their potential
  • Make sure that all F&B Hosts and SVs know what their job is and have the training and tools they need to give guests great brand-specific experiences.
  • Make sure that all of the F&B SVs and Hosts are ready to help out in other areas when needed and during busy times. You should be ready to do the same.
  • Keep an eye on guest feedback (SALT; social reviews) about the food and beverage service experience and make changes right away if needed.
  • Set up and run regular trainings for F&B and FO hosts on how to provide better service, deal with guest complaints, and make more sales in food and beverage places. (a F&B SV can be given the job)
  • Plan and organise TM jobs, and keep an eye on the output, both in terms of quantity and quality.
  • Every six months, you should coach supervisors and make sure they are given the right team members and star duties.
  • Tell the F&B Leader about the Supervisor “coachees'” performance and success at regular team meetings, and suggest ways for them to grow in the coming months. Team Leaders are in charge of getting new
  • coachees up to speed and carrying out agreed-upon actions to improve performance or growth.
  • Help set up the schedule for the food and beverage (F&B) team and place orders for goods.
  • Oversee the daily operations of the food and beverage store and serve customers yourself when the operations are busy.
  • Hold briefings before and after shifts with the F&B Service Team, and make sure that what they learn is used on the next shift.

 

REQUIREMENTS

  • Management and/or supervisory Food and Beverage experience
  • Able to meet financial targets
  • Ability to comply with all Food and Beverage brand standards
  • Ability to work under pressure
  • Excellent grooming standards
  • Willingness to develop team members and self
  • Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Degree in relevant area
  • Passion for delivering exceptional levels of guest service

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