Receptionist Job in UAE

Receptionist Job in UAE

Company          : Aldar Academies

Location           :  Abu Dhabi, UAE

Timing               : Full time

JOB DESCRIPTION

• Deliver high-quality customer service to all visitors and staff, representing the Academy in a professional manner
• Greet visitors in a friendly and helpful manner
• Have a strong knowledge of the key information about the Academy
• Offer guidance and assistance to parents through the student registration and admission process during the initial enquiry stage
• Assist with school tours when necessary
• Provide general clerical/administrative support e.g., updating attendance registers
• Photocopying, filing, faxing, completing standard forms, responding to routine correspondence
• Perform word processing as well as other IT-related jobs, such as database, Excel, and online research.
• Create lists, data, and information as needed, such as class lists.
• Divide and organize mail

   

• When necessary, show up to and take part in pertinent meetings.
• Incoming calls should be handled politely and professionally, adhering to our normal telephone protocol and etiquette.
• Make sure the reception area has all the required materials and stationery (such as pens, forms, and brochures), and that it is neat and attractive.
• Give clear, concise information both in person and over the phone or email.
• Help the admissions team answer incoming and outgoing calls.
• Enter inquiries about admissions in the school’s MIS database.
• Make calendar updates and plan school visits.
• Make travel arrangements for guests as needed.
• Give precise and thorough details about the schools, such as the curriculum, degree of instruction, and cost of tuition.

QUALIFICATION AND EXPERIENCE

• High School Certificate/Diploma or bachelor’s degree certificate
• 2 years’ experience in a receptionist or customer-facing role in the region
• Experience in a school or education setting is preferred

REQUIREMENTS

• Fluent standard of English communication skills, written and oral.

• UAE National

• Attention to detail with diligent follow up, and able to execute in a timely manner
• Effective communicator at different levels, both orally and in writing.
• Strong interpersonal skills to aid in daily contact with customers in a diverse multi-cultural environment
• Computer literate, including all social media platforms.
• Organizational ability, of self and others with impeccable office management skills
• Arabic speaking, reading and writing is preferable

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