Ordertaker, IRD Job in Dubai UAE

Ordertaker, IRD Job in Dubai UAE

Company          : Kerzner

Location           : Dubai, UAE

Timing               : Full time

 

JOB DESCRIPTION

As a room service order taker, also called a “in-room dining order taker,” it’s your job to make sure that hotel and resort guests have great dining services in the comfort of their own rooms. In this job, you’ll be responsible for providing excellent customer service by meeting guests warmly, suggesting menu items, and correctly recording their orders. You will be in close contact with the cook and service staff to make sure that orders are quickly prepared and brought out. To do this job well, you need to know a lot about the food, be good at upselling, and always check that the orders are correct. You will also be in charge of taking payments, keeping the work area clean, dealing with guest complaints in a professional way, and following strict rules for food safety and cleanliness. It’s important to be able to communicate clearly, organize your work, and be able to work different times, including nights, weekends, and holidays.

 

REQUIREMENTS

Minimum of 1 to 2 years of experience in a similar role within the context of a luxury hotel or restaurant. International experience is highly preferred, and exceptional communication skills are a must. Additionally, a willingness to work flexible hours is required to excel in this role.

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