Operations Officer Job in Dubai UAE

Operations OfficerJob in Dubai UAE

Company          :  DP World

Location           : Dubai, UAE

Timing               : Full time

Apply Before     :02/27/2023, 02:45 AM



  • Manage day to day operations to ensure the service is delivered as per the guidelines set.
  • Manage end-to-end “client onboarding” from regulatory and platform perspectives and handhold
  • Communicate with customers, internal stakeholders (sales, compliance, credit, product, etc.)  to resolve exceptional cases
  • Manage all transactions on the platform and monitoring transactions
  • Build long term relationships with key contacts at target customers and be readily available for transactional operational support.
  • Liaise with Financial Institutions where applicable to resolve client issues in a timely & efficient manner
  • Generate system reports and analyze trends
  • Notify customers of any internal and external process changes
  • Collect feedback from customers & communicate it to other part of the organization
  • Execute all customer centric process steps in the most efficient way during a transaction
  • Ensure all operational controls are executed as per Policy and Procedure
  • Ensure Policy and Procedures are updated and implemented
  • Highlight risks/incidents impacting business with relevant stakeholders and ensure there is a mitigation plan that is put into place
  • Testing of new system/changes to existing system and share observations regularly
  • Act as an ambassador for the Company at all times when working; promoting and demonstrating positive behaviours in harmony with the Company’s Principles, values and culture; understanding and following the Company’s Code of Conduct and Ethics policies


  • Excellent knowledge in Trade Finance products
  • Patience and the ability to tactfully handle customer queries
  • Problem solving attitude
  • Ability to work independently without supervision


  • Have more than 3- 5 years’ experience in Trade Finance/Corporate & Commercial Banking operations. (Experience with Non-Bank Financial Institutions / Trade Finance Funds is a plus)
  • Bachelor’s Degree in Business Administration, Marketing, Accounts or Finance and Banking


Share this job