Operations Assistant ManagerJob in Dubai UAE
Company : Miral Experiences
Location : Dubai, UAE
Timing : Full time
JOB DESCRIPTION
- Manage a team of Team Leaders and their respective front-line colleagues to include their on and off the job training, daily attendance, grooming, coaching, appraisals and personal development plans.
- Compile duty schedules for their area on a monthly basis ensuring that annual leave plans support operational readiness and ensure sufficient time off to colleagues.
- Plan, book and deliver on and off job training as required to ensure best possible service standards as well as colleague development.
- Openly communicate appropriate and useful information through various channels to include department meetings and briefings.
- Survey departmental strategies, methods and execution norms to guarantee these are forward-thinking, right and propose changes as suitable to guarantee elevated degrees of client care.
- Guarantee any assistance conveyance inadequacies are settled and recognize any patterns and offer perceptions and ideas with their chiefs and friends.
- Survey fulfillment results for their areas and distinguish any patterns and offer perceptions and ideas with their supervisors and friends.
- Survey exactness of any agendas and records finished in their space and break down results.
- Guarantee their region meets monetary focuses as set by their departmental chief through following consumptions, and, if pertinent, income; and as proper making a move to influence by the same token
- Coordinate any stock/stock take exercises expected in their space guaranteeing adequate stock remaining parts close by consistently and decreasing stock misfortune/wastage.
- Partake in day to day tasks close by their partners setting a positive
REQURIEMENTS
- High School graduate or equivalent education
- Previous guest service experience (1 year minimum)
- Previous waterpark or theme park experience (1 year minimum)
- Swim 200 meters, non-stop, using front crawl or breast stroke..
- Retrieve a 10-pound brick from the deepest water in Yas Waterworld (5 meters)
- Tread water for 2 minutes without using arms.
- Maintain test-ready lifeguard skills in accordance with International Lifeguard Training Program.
- Intermediate or better English proficiency (read, write/type, speak)
- Basic knowledge of MS Word, Excel, PowerPoint, and Outlook