Officer – WPS Operations – Exchange House Job in Dubai UAE
Company : Al Rostamani Group
Location : Dubai, UAE
Timing : Full time
JOB DESCRIPTION
- Process Customer On boarding as per the procedure, and capture details accurately in the Core system.
- File and retain documents for Customers on boarded at Central Operations
- Process Card Holder Files, Salary Files and other relevant files and tasks in a timely manner, and accurately as per Customer instruction without any errors, mismatch of data and duplication or deletion
- Process approved Refunds and Returns within the agreed TAT
- Maintenance records relevant to the WPS Processing as per internal and regulatory requirements.
- Provide excellent Customer Service is provided to internal Customers, as well as to external Customers dealing with the department
- Stick to all pertinent interior strategies and administrative necessities connected with Card issuance and WPS handling
- Aid planning of Reports expected for checking day to day assignments and exercises of the Division
- Heighten issues and areas of dangers to the Division Head and Supervisory group individuals as the need should arise
- Process by approving the validation of the subordinate help demands (Substitution/SOA/Debate Cases/Pin rest and so on) got from branches/outreach group/Relationship officials on cards administrations
- Complete relegated handled connected with WPS precisely and as quickly as possibly
QUALIFICATION AND EXPERIENCE
- Bachelor’s degree in any field
- Minimum 2 years in a Banking/Financial environment with WPS operations.
- Minimum 2 years of experience working with Exchange (UAE based experience preferred)