Officer – WPS Operations – Exchange House Job in Dubai UAE

Officer – WPS Operations – Exchange House Job in Dubai UAE

Company          :  Al Rostamani Group

Location           : Dubai, UAE

Timing               : Full time



  • Process Customer On boarding as per the procedure, and capture details accurately in the Core system.
  • File and retain documents for Customers on boarded at Central Operations
  • Process Card Holder Files, Salary Files and other relevant files and tasks in a timely manner, and accurately as per Customer instruction without any errors, mismatch of data and duplication or deletion
  • Process approved Refunds and Returns within the agreed TAT
  • Maintenance records relevant to the WPS Processing as per internal and regulatory requirements.
  • Provide excellent Customer Service is provided to internal Customers, as well as to external Customers dealing with the department
  • Stick to all pertinent interior strategies and administrative necessities connected with Card issuance and WPS handling
  • Aid planning of Reports expected for checking day to day assignments and exercises of the Division
  • Heighten issues and areas of dangers to the Division Head and Supervisory group individuals as the need should arise
  • Process by approving the validation of the subordinate help demands (Substitution/SOA/Debate Cases/Pin rest and so on) got from branches/outreach group/Relationship officials on cards administrations
  • Complete relegated handled connected with WPS precisely and as quickly as possibly



  • Bachelor’s degree in any field
  • Minimum 2 years in a Banking/Financial environment with WPS operations.
  • Minimum 2 years of experience working with Exchange (UAE based experience preferred)


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