Night Supervisor – Front Office Job in Dubai UAE

Night Supervisor – Front Office Job in Dubai UAE

Company          : Marriot

Location           : Dubai, UAE

Timing               : Full time

 

JOB DESCRIPTION

  • Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key.
  • Set up accurate accounts for each guest according to their requirements.
  • Enter Marriott Rewards information.
  • Ensure rates match market codes, document exceptions.
  • Secure payment prior to issuing room key, verify/adjust billing.
  • Compile and review daily reports/logs/contingency lists.
  • Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary.
  • Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges.
  • Balance and drop receipts.
  • Count and secure bank at beginning and end of shift.
  • Obtain manual authorizations and follow all Accounting procedures.
  • Notify Loss Prevention/Security of any guest reports of theft.

 

REQUIREMENTS

  • Speak using clear and professional language
  • Prepare and review written documents accurately and completely
  • Answer telephones using appropriate etiquette.
  • Ensure adherence to quality standards.

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