International Operations Coordinator Job in Dubai UAE
Company : International SOS
Location : Dubai, UAE
Timing : Full time
JOB DESCRIPTION
- First point of contact to assist clients with their healthcare, travel and security inquiries and assistance needs, working with our global network of Assistance Centers.
- Coordinate routine and emergency medical care, working closely with our medical provider network and in-house Medical Team. Coordinate financial approvals for care.
EXPERIENCE
2 + years customer service / call center experience / hospitality/ medical institution (e.g. hospital or clinic) / Red Crescent background
REQURIEMENTS
- Proficient English communication skills both oral and written
- Russian or Arabic Speaker
- A resilient individual passionate about helping people & possessing a natural empathetic approach.
- Demonstrates effective problem-solving skills and lateral thinking.
- Has initiative, the ability to prioritize and takes responsibility.
- Follows policy & procedure including data protection.
- Previous experience working under pressure in a fast-paced and demanding environment is essential