Housekeeping Manager Job in Dubai UAE
Company : IHG Hotel
Location : Dubai, UAE
Timing : Full time
JOB DESCRIPTION
- Monitors Housekeeping personnel to ensure all guests and internal customers receive prompt and courteous service
- Schedules routine inspections of all Housekeeping areas by/with the Assistant Executive Housekeeper and other supervisory personnel
- Inspects guest and public areas on a regular basis to ensure that the furnishings, facilities, and equipment are clean and in good repair
- Maintain a comprehensive, current and guest focused set of departmental standards and procedures and oversee their implementation
- Manage the quality of housekeeping. Schedule routine inspections of all guest rooms and public areas to ensure furnishings, rooms, equipment, linens, public restrooms, lobby etc. are clean and in good repair to meet guest satisfaction.
- Manage the quality of laundry services by scheduling an inspection on machines •
- Carry out special needs and requests of guests, VIP’s, repeat guests, and Club members
- Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction
REQURIEMENTS
Bachelor / Hotel Management School Diploma plus four years of housekeeping/laundry experience preferably in hotels.
Must speak fluent English.
Other languages preferred.