Home Delivery Assistant Job in Dubai UAE

Home Delivery Assistant Job in Dubai UAE

Company          :  Al Futtaim Private

Location           : Dubai, UAE

Timing               : Full time

 

JOB DESCRIPTION

Financial

  • Maintains and submit KPI’s reports.
  • Make sure that all system procedures are followed exactly as they should be.
  • Classification, sorting, filing, and appropriate preservation of documents.
  • Posting of completed orders—either handed over or completed—should be done every day. Stores and service providers should be contacted regarding the pending list.
  • Based on POD confirmation and fulfillment records, a daily posting reconciliation must be performed in the system.

Customer

  • Conduct a regular spot checks and monitoring team performance to ensure the quality of standard.
  • Using reason to solve problems as they arise.
  • Work to increase the last mile service level with OTF and maintain the shopping experience standard.
  • Providing a good customer service.

Operational

  • Lead the Last mile teams to ensure the orders fulfilment are timely completed.
  • Make sure that every piece of equipment is kept in good working order and is maintained safely.
  • Verify the output to guarantee the best quality.
  • keeping the workplace tidy and abiding by all safety regulations.
  • Maintain POD documentation for handling future customer escalation.

QUALIFICATION AND EXPERIENCE

  • 2 – 3 years of retail experience
  • Knowledge in last mile delivery services and operations.

REQUIREMENTS

  • Analytical Skills, Effective Communication.
  • Kitchen furniture delivery & Assembly experience.

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