Guest Service Assistant Job in Dubai UAE

Guest Service Agent Job in Dubai UAE

Company          : Marriot

Location           : Dubai, UAE

Timing               : Full time

 

JOB DESCRIPTION

  • Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
  • Secure payment, verifying and adjusting billing as needed
  • Give visitors details on the accommodations, the hotel, the amenities, and the nearby attractions.
  • Run daily reports and evaluate them to determine what has to be told to the employees for the following shift.
  • At the conclusion of each shift, safely count the bank and complete the cashier and closure reports.
  • Receive wake-up calls, record them, and forward them to the appropriate department.
  • Report any emergency, missing object, or theft to the appropriate authorities or security personnel.
  • Maintain emergency prepared lists and send out any required communications.

REQURIEMENTS

  • A warm, people-oriented demeanor
  • A team-first attitude
  • A gift for paying attention to the smallest details

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