Guest Service Agent Job in Dubai UAE
Company : La Suite Dubai Hotel & Apartments
Location : Dubai, UAE
Timing : Full time
JOB DESCRIPTION
- provide expertise services in a courteous manner.
- Responsible for taking reservations
- greeting and registering guests
- providing outstanding guest service during their stay
- settling the guest-s account upon completion of their stay.
- Handle all guest enquires, requests and comments promptly and efficiently
- ensuring their stay in the hotel is to their satisfaction.
REQURIEMENTS
- Focus on customer service
- Excellent communication skills
- fluency in English is required
- Be able to work shifts, weekends and public holidays
- Computer skills in Ms Office
- experience with current Property Management Systems (PMS) is preferred
EXPERIENCE
- Prior experience in hotel front office operations is preferred