Guest Relations Assistant Job in Dubai UAE

Guest Relations Assistant Job in Dubai UAE

Company          : NMC Healthcare

Location           : Dubai, UAE

Timing               : Full time



    1. To perform duty on each floor
  • To adhere to the visiting hours for patient attendants visits strictly.
  1. Always to be polite and kind in executing their duties.
  2. To continuously monitor whether everything is in order on each floor.
  3. To report to the security staff and brief the occurrences of the day before they finish their daily work.


  1. To ensure always ER & main entrance is kept cleared, free of traffic and clean at all times.


  1. To help handicapped and sick patients to reach the doctor/investigation area.


  1. Functions as a resource regarding hospital information for patients & visitors.
    1. Tell customers, patients, and guests where the phones, bathrooms, and snack stand are.
    2. After 2100H, OPD staff and patients are told to go to the emergency room for consultations.
    3. To make sure that no nurse or doctor goes into the ICU without permission.
    4. If there is a fire or other danger, you should tell the right people or management.
    5. The ushers make sure that the fire doors are open and clear. If something goes wrong, they help people leave the hospital in a safe, calm, and orderly way.
    6. To make sure that no one smokes nearby.



  1. At least a High School graduate or its equivalent
  2. Effective oral and written communication skills in the English language. Arabic is desirable but not essential.
  3. Ability to perform effectively in stressful situations and with patience in handling crowd
  4. Must possess a good “power of observation”
  5. Demonstrates effective communication, interpersonal skills, knowledge of proper body mechanics, safety measures and infection control, and ability to follow instructions.


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