Front Office- Guest Service Agent Job in Ras Al-Khaimah UAE
Company : Hilton Garden Inn
Location : Ras Al-Khaimah, UAE
Timing : Full time
JOB DESCRIPTION
- Accomplish positive results from Visitor questions in an opportune and productive way
- Guarantee a productive gathering experience for Visitors, remembering check for/out, and complete review strategies, as required
- Guarantee that both the Front Office Chief and Gathering Managers are kept completely mindful of any important input from visitors and, or, different divisions
- Exhibit an elevated degree of client support consistently
- Go to suitable instructional classes, when required, and help with the Night Group’s preparation and improvement endeavors
- Exhibit an information on lodging classifications, room rates, bundles, advancements and other general item information important to perform day to day obligations
- Amplify room inhabitance and go through offering strategies to advance inn administrations and offices
- Utilize the right methodology in regards to the acknowledgment of unfamiliar monetary forms, Visas and money as per the lodging credit strategy
- Conform to lodging security, fire guidelines and all wellbeing and security regulation
- Act as per arrangements and strategies while working with front of house hardware and property the board frameworks
- Adhere to organization brand guidelines
REQURIEMENTS
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Ability to work on your own and as part of a team
- Competent level of IT proficiency
QUALIFICATION AND EXPERIENCE
- Previous experience in a customer-focused industry
- Previous experience in cash handling
- Completed high school certificate or equivalent