Front Office- Guest Service Agent Job in UAE

Front Office- Guest Service Agent Job in Ras Al-Khaimah UAE

Company          : Hilton Garden Inn

Location           : Ras Al-Khaimah, UAE

Timing               : Full time



  • Accomplish positive results from Visitor questions in an opportune and productive way
  • Guarantee a productive gathering experience for Visitors, remembering check for/out, and complete review strategies, as required
  • Guarantee that both the Front Office Chief and Gathering Managers are kept completely mindful of any important input from visitors and, or, different divisions
  • Exhibit an elevated degree of client support consistently
  • Go to suitable instructional classes, when required, and help with the Night Group’s preparation and improvement endeavors
  • Exhibit an information on lodging classifications, room rates, bundles, advancements and other general item information important to perform day to day obligations
  • Amplify room inhabitance and go through offering strategies to advance inn administrations and offices
  • Utilize the right methodology in regards to the acknowledgment of unfamiliar monetary forms, Visas and money as per the lodging credit strategy
  • Conform to lodging security, fire guidelines and all wellbeing and security regulation
  • Act as per arrangements and strategies while working with front of house hardware and property the board frameworks
  • Adhere to organization brand guidelines


  • Positive attitude and good communication skills
  • Commitment to delivering a high level of customer service
  • Excellent grooming standards
  • Ability to work on your own and as part of a team
  • Competent level of IT proficiency



  • Previous experience in a customer-focused industry
  • Previous experience in cash handling
  • Completed high school certificate or equivalent


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