Front Office Agent Job in Dubai UAE

 Front Office Agent Job in Dubai UAE

Company          : Mandarin Oriental

Location           : Dubai, UAE

Timing               : Full time

Applications close: 



  • Greet, check in, and escort guests promptly to their rooms.
  • Address special guest preferences recorded in guest history profiles.
  • Handle cash drawer properly as outlined in the MODUB Controller’s Policy.
  • Check cash float at the beginning and end of each shift to ensure at all times that amounts are correct.
  • Provide quality service with colleagues to the guests by responding to requests promptly, efficiently and courteously during check-in, check-out and throughout the guest’s experience.
  • Print and toss cash out, change slips, paid out voucher, and bank count reports.
  • Discuss plainly with the Night Obligation Administrator and Bookkeeping Division.
  • Lay out a decent working information on the Lodging outlets and items.
  • Guarantee consumer loyalty from appearance to takeoff in agreement to the MOHG Unbelievable Quality Encounters (LQEs), the MOHG Support points and the particular help guidelines of MOQA.
  • Show collaboration by coordinating with and helping partners on a case by case basis.
  • Ready to convey exceptional elements and administrations novel to the visitor’s necessities.
  • Handle visitors approaching and active correspondence (copy, messages, mail, and so on.)
  • Answerable for arrangement of the everyday appearance container, in-house pail and following day appearances (counting invite cards, visitor business cards, enrollment cards and limousine appearances).
  • Responsible for visitor solicitations (in-house).
  • Check charge card approval in SMS for all in-house visitors.
    Play out some other sensible obligations as expected by the administration of the Lodging.


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