Front Desk Agent Job in Dubai UAE

Front Desk Agent Job in Dubai UAE

Company          : IHG

Location           : Dubai, UAE

Timing               : Full time



  •  Kicking off truly memorable guest experiences with the warmest of welcomes
  •  Acknowledging IHG Rewards Club members and returning guests in person or over the phone
  •  Taking, managing, and receiving payments for guest bookings
  •  Making the check-in and check-out process feel swift and seamless
  •  Staying one step of our guests’ needs to anticipate requests and offer tailored recommendations
  •  Being our guests’ trusted contact – helping with everything from bill issues to restaurant recommendations



● Communication skills – guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
● Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
● Fluency in the local language – extra language skills would be great, but not essential
● Literate and tech-savvy – you’ll need a good grasp of reading, writing, basic maths and computer skills


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