Front Desk Agent Job in Abu Dhabi UAE

Front Desk Agent Job in UAE

Company          : Rosewood hotel

Location           : Abu Dhabi, UAE

Timing               : Full time



• Keep up with complete information on and consent to every single departmental arrangement, administration methods and principles.

• Guarantee that guidelines are kept up with at a predominant level consistently.

• Keep up with complete information on right support and utilization of hardware. Use hardware just as expected.

• Expect visitors’ necessities, answer speedily and recognize all visitors, but occupied and whatever season of day.

• Keep up with positive visitor relations consistently.

• Resolve visitor protests, guaranteeing visitor fulfillment.

• Screen and keep up with neatness, disinfection and association of doled out workspaces.

• Meet with Supervisor to review daily assignments and priorities.
• Meet with departing Front Desk Agent to review business status and follow up items.
• Access all functions of computer system.
• Set up work station with necessary supplies.
• Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
• Promote positive guest relations to all individuals approaching the Front Desk.
• Process all guest check-ins.
• Confirm reservation in system and review all noted information.
• For guests without a reservation, sell a room type agreed upon.
• Register guest in the computer.



• Previous experience as a Front Desk Agent.
• High school diploma.


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