Front Desk Agent Job in UAE
Company : Rosewood hotel
Location : Abu Dhabi, UAE
Timing : Full time
JOB DESCRIPTION
• Keep up with complete information on and consent to every single departmental arrangement, administration methods and principles.
• Guarantee that guidelines are kept up with at a predominant level consistently.
• Keep up with complete information on right support and utilization of hardware. Use hardware just as expected.
• Expect visitors’ necessities, answer speedily and recognize all visitors, but occupied and whatever season of day.
• Keep up with positive visitor relations consistently.
• Resolve visitor protests, guaranteeing visitor fulfillment.
• Screen and keep up with neatness, disinfection and association of doled out workspaces.
• Meet with Supervisor to review daily assignments and priorities.
• Meet with departing Front Desk Agent to review business status and follow up items.
• Access all functions of computer system.
• Set up work station with necessary supplies.
• Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
• Promote positive guest relations to all individuals approaching the Front Desk.
• Process all guest check-ins.
• Confirm reservation in system and review all noted information.
• For guests without a reservation, sell a room type agreed upon.
• Register guest in the computer.
QUALIFICATION AND EXPERIENCE
• Previous experience as a Front Desk Agent.
• High school diploma.