Food & Beverage Host/Hostess Job in Dubai UAE

Food & Beverage Host/Hostess Job in Dubai UAE

Company          :Holiday Inn

Location           : Dubai, UAE

Timing               : Full time

 

JOB DESCRIPTION

  • Welcome guests in a warm and friendly manner, ascertain their dining needs.
  • Seat guests and manage the seating chart and monitors restaurant activity to determine seating and dining flow.
  • Respond to guest inquiries and requests in a timely, friendly, and efficient manner.
  • Perform opening and closing duties, as needed.
  • Receive reservations for the restaurant via phone, fax, or email. Respond quickly to any questions about the restaurant, converting them into reservations and taking care of customers’ orders.
  • Maintain accurate and up-to-date records of all booking-related inquiries, enter them into the systems, and follow up with guests to ensure their needs are met by the appropriate individual.
  • Discuss unique offers with the restaurant management, and make sure the specials are appropriately publicized on the website and system.
  • Make the most of the system, increase bookings, compile a database of all the restaurant’s frequent customers, and establish a thorough guest history.

 

REQUIREMENTS

  • Ideally, you have at least 1-2 years of similar or relative experience in a 4 or 5 star hotel.
  • Excellent English communication skills and well-versed in hotel systems.
  • Amenable for working rotating shifts

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