Flight Care Executive Job in Dubai UAE

Flight Care Executive Job in Dubai UAE

Company          : Zoho Recruit

Location           : Dubai, UAE

Timing               : Full time

 

JOB DESCRIPTION

  • Manage effective, polite, and prompt communication with high-end clients.
  • Understand and navigate aviation operational requirements and constraints.
  • Work closely with the Sales team to ensure client needs are met and service delivery is aligned.
  • Oversee catering arrangements, ensuring quality and timeliness.
  • Organize commercial tickets and hotel reservations for staff and crew.
  • Maintain detailed oversight of clients’ flight details and account information
  • Resolve any issues that arise quickly to keep things running smoothly.
  • Verify that the providers’ level of service meets Jet Luxe’s requirements.

     

  • Maintain client satisfaction by offering first-rate customer service.
  • Work with the client database and both new and current vendors.
  • Create and put into action effective operational plans.
  • Process and plan the acquisition of the supplies and equipment required to support each ongoing operation.
  • Monitor important functional parameters to assist in cutting costs and enhancing efficiency.
  • Work together with essential departments to guarantee that the company’s expectations are met.
  • Using data analysis and control tactics, manage and foresee events.
  • Handle and settle any possible problems or difficulties with clients quickly.

 

REQUIREMENTS

  • Minimum three years experience in a client service role
  • Fluent in English with excellent communication skills
  • Proficiency in other languages is highly desirable, especially Spanish and French
  • Attention to detail to ensure precision on all tasks
  • Ability to work under pressure & multitask
  • Amenable to constant changes and/or last-minute changes
  • Exceptional Client Services Skills
  • Ability to analyze and solve problems in a fast-paced environment
  • Strong organizational and communication skills
  • Strong understanding of aviation operations and constraints

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