Duty Manager Job in Dubai UAE

Duty Manager Job in Dubai UAE

Company          : IHG Hotels and Resorts

Location           : Dubai, UAE

Timing               : Full time



  • Accountable for maintaining smooth, efficient and seamless operations in Front Office
  • Respond to guest needs and resolve any issues that may arise
  • Supervise, direct and support all Front Office colleagues as required
  • You will be required to work a variety of shifts including but not limited to night duty
  • You will also be fully conversant with all hotel emergency procedures


  • Minimum 2 years’ experience in a hotel’s Front Office department with a minimum of 1 year experience as a team leader, shift supervisor, or duty manager
  • Excellent customer relations, problem solving and management skills
  • Working knowledge of hotel property management systems such as Opera and an understanding of point of sales systems such as Micros
  • Proficient in complaint handling and have five star quality customer service skills


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