Customer Service Manager Job in Dubai UAE

Customer Service Manager Job in Dubai UAE

Company          : McCone Properties

Location           : Dubai, UAE

Timing               : Full time



  • This role will initially require you to define the quality control processes and policies, aligning with legislative and business needs.
  • Monitor & analyze quality metrics within the Rentals and Sales departments and report findings to senior management.
  • Quality check all sales & transactions, to ensure customers are satisfied with the level of service.
  • Collaborate with management to identify areas for improvement & recommend corrective actions.
  • Investigate and resolve quality-related issues and work collaboratively with internal employees to ensure corrective actions.
  • Create & maintain quality documentation and records to analyze and proactively implement any required changes.



  • Strong communication skills, both written and verbal.
  • Client-centric mindset.
  • Excellent analytical and problem-solving skills.
  • Attention to detail, with a strong commitment to upholding high-quality standards.


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