Customer Care Executive Job in Dubai UAE

Company          : zapegg

Location           : Dubai, UAE

Timing               : Full time

 

JOB DESCRIPTION

At Zapegg Tax Consultant, you will be in charge of guaranteeing outstanding customer satisfaction in your role as a Customer Care Executive. As part of your job, you will be answering client questions and concerns as well as giving them information about our tax consulting services. You will be essential in establishing and preserving good client connections by communicating clearly and being aware of their demands.

Taking care of incoming calls and emails, addressing client concerns, and guaranteeing a flawless customer experience are among the duties. Furthermore, you will work with internal teams to escalate and address increasingly complicated client inquiries, assisting in the ongoing enhancement of our customer support procedures.

QUALIFICATION AND EXPERIENCE

bachelor’s degree in a relevant field is preferred, and prior experience in customer service or a related role is advantageous.

Previous experience in a customer care or client relations role is beneficial, particularly in a service-oriented industry.

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