Customer Care Advisor Job in Dubai UAE
Company : Emirates NBD
Location : Dubai, UAE
Timing : Full time
JOB DESCRIPTION
- Providing excellent customer service by assisting customers with inquiries, transactions, and problem resolution.
- Educating customers about banking products and services to meet their financial needs.
- spotting sales possibilities and promoting financial goods including investment accounts, credit cards, and loans.
- promptly and expertly resolving client concerns and grievances.
- following banking policies and guidelines to guarantee security and compliance.
- preserving the branch’s workspace’s cleanliness and order.
- working together with other team members to accomplish the aims and objectives of the branch.
- taking part in training and development initiatives to improve understanding of banking operations, services, and products.
- Upholding a high standard of professionalism and integrity in all interactions with customers and colleagues.
REQUIREMENTS
- Hold a bachelors’ degree or equivalent (Any Specialization)
- General awareness of banking segment
- Excellent interpersonal skills
- Attention to detail.
- Problem solving
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