Service Crew Job in Dubai UAE
Company : Apparel Group
Location : Dubai, UAE
Timing : Full time
JOB DESCRIPTION & REQURIEMENTS
- Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room.
- Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate.
- Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge.
- Enhances the guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You.
- Uses proper procedures to ensure the accuracy of every order for every guest.
- Makes certain that each visitor to the front counter and drive-through is greeted warmly and promptly in less than five seconds.
- Meets guest demands and orders quickly by working efficiently and with a sense of urgency. This helps to maintain service targets for speed.
- Regardless of involvement in the issue, promptly implements service recovery for any complaints or concerns from the visitor by resolving it with them.
- Pays close attention to what visitors have to say, offering an apology if something goes wrong. Store Operations: Complies with all operational standards and directives for product preparation in accordance with the given training and educational resources.
- Assembles all goods in accordance with specifications, paying attention to the order monitor to guarantee order accuracy.
- Explains the showcase and product requirements to guarantee that guests can access the right products.