Computer Operator/ Computer Support Administrator Job in Dubai UAE

Computer Support Administrator Job in Dubai UAE

Company          : UHS

Location           : Sharjah, UAE

Timing               : Full time

 

JOB DESCRIPTION

  •     Install and configure new workstations, peripherals and software in addition to the IP phone services.
  •     Provide support for workstations hardware and software and peripherals.
  •     Organize the IT equipment cables in a structured way at the user desk or in the IDF/MDF rooms.
  •     Participate in setting hardware specifications according to work requirements in adherence to budgetary constraints.
  •     Participate in evaluating IT hardware/Software related bids
  •  Offer timely support to users in their locations. • Offer rapid assistance in emergency situations.
  •  Keep up with the hardware on workstations, such as the keyboard, printers, and monitors.
  •  Assess the state of the hardware and software that are in use and submit relevant reports for the purposes of updating, replacing, upgrading, or disposing of them.
  •  Arrange, track, and oversee maintenance tasks covered by maintenance agreements with third-party vendors.
  •  Arrange, rank, and handle requests for computer support, either directly or through the helpdesk.
  •  When necessary, update all user programs with the most recent service packs and patches.
  •  Verify that all workstations have up-to-date, frequently updated antivirus software.
  •  Offer preventive maintenance for peripheral and workstation gear.

QUALIFICATION AND EXPERIENCE

•    Minimum diploma degree in computer-related.
•    Computer maintenance professional certificates are highly preferable.
•    A minimum of 3 years of proven experience in large organizations as IT support technician, preferably in hospitals.
•    Solid experience in Windows platform support.
•    Experience in supporting windows based applications

REQURIEMENTS

•    Familiarity with networking principles.
•    Good analysis and troubleshooting skills to identify and report software problems.
•    preferably knowledge in IP phone services.
•    Excellent communication skills.

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