Computer Support Administrator Job in Dubai UAE
Company : UHS
Location : Sharjah, UAE
Timing : Full time
- Install and configure new workstations, peripherals and software in addition to the IP phone services.
- Provide support for workstations hardware and software and peripherals.
- Organize the IT equipment cables in a structured way at the user desk or in the IDF/MDF rooms.
- Participate in setting hardware specifications according to work requirements in adherence to budgetary constraints.
- Participate in evaluating IT hardware/Software related bids
- Offer timely support to users in their locations. • Offer rapid assistance in emergency situations.
- Keep up with the hardware on workstations, such as the keyboard, printers, and monitors.
- Assess the state of the hardware and software that are in use and submit relevant reports for the purposes of updating, replacing, upgrading, or disposing of them.
- Arrange, track, and oversee maintenance tasks covered by maintenance agreements with third-party vendors.
- Arrange, rank, and handle requests for computer support, either directly or through the helpdesk.
- When necessary, update all user programs with the most recent service packs and patches.
- Verify that all workstations have up-to-date, frequently updated antivirus software.
- Offer preventive maintenance for peripheral and workstation gear.
QUALIFICATION AND EXPERIENCE
• Minimum diploma degree in computer-related.
• Computer maintenance professional certificates are highly preferable.
• A minimum of 3 years of proven experience in large organizations as IT support technician, preferably in hospitals.
• Solid experience in Windows platform support.
• Experience in supporting windows based applications
• Familiarity with networking principles.
• Good analysis and troubleshooting skills to identify and report software problems.
• preferably knowledge in IP phone services.
• Excellent communication skills.