Cashier Job in Dubai UAE

Cashier Job in Dubai UAE

Company          :  Al Rostamani Group of Companies LLC

Location           : Dubai, UAE

Timing               : Full time

 

JOB DESCRIPTION

ustomer Satisfaction / Service Standards

  • Meet and Greet customers at Counter / Lobby area, and thank them for their business
  • Provide service to Retail and Commercial customers as per established ARIE standards
  • Communicate regulations and norms regarding transactions in a professional manner
  • Provide advice and guidance about ARIE Products & Services to customers as and when necessary
  • Achieve minimum ‘Wait’ time and ‘Serve’ time and aim for reducing the TAT on a continuous basis
  • Lead customers to relevant department/persons for Query Resolutions, Special Deals and other such activities

 

Financial / Sales

  • Ensure optimal profit margins are maintained for transactions
  • Solicit referrals and initiate cross-selling opportunities to existing customers
  • Actively convert walk-in customers to IntroCard holders.
  • Explore opportunities to increase customer base, transaction number, Revenue per transaction & customer and overall operational revenue performance to meet the overall objectives

 

Operations / Controls

  • Handle Foreign Currency, Remittances, and other customer transactions as required by the Corporate or WPS customer or the Retail customer and as  assigned by the Branch Management / department manager, with zero defects
  • Make sure the tasks allocated are completed in accordance with the policies and procedures of the company.
  • Make sure that cash handling is carried out in accordance with company policy and that the cash balance at the designated “Till” is precisely tracked and managed as directed by branch management.
  • Any irregularities, such as under/overs, should be reported right once to the relevant supervisor.
  • Use due diligence in client transaction processes to guarantee risk reduction and compliance with pertinent AML guidelines and KYC programs.
  • Determine opportunities for improvement and suggest positive adjustments to attain operational excellence.
  • Make that the transaction procedure and the documents adhere to all internal and regulatory requirements.

QUALIFICATION AND EXPERIENCE

  • Graduate or equivalent in any related field
  • 2 years of prior experience as a Cashier/Teller
  • Previous exposure to large volume of cash handling is an added advantage

 

REQUIREMENTS

  • Knowledge of basic computer applications and operations
  • Good interpersonal skills
  • Good communication skills
  • Customer service oriented
  • Good quantitative skills

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