Cargo Operations Supervisor Job in Dubai UAE
Company : Emirates dnata
Location : Dubai, UAE
Timing : Full time
Closing date : 20 Nov 2024
JOB DESCRIPTION
- Research industry information and assist the COSC in formulating and updating criteria and guidelines for the selection/renewal of Cargo Handling Agents including trucking where appropriate, at all online and offline points and for freighter aircraft, Ramp Handling and De-icing agents
- Update and maintain tender cargo handling questionnaires and related tools to elicit required information from potential handling agents to serve as a key tool in the process of GHA evaluation, analyse responses to tender handling questionnaires from the potential service providers/suppliers and prepare summarised analysis to assist short-listing of potential service providers
- Compile and offer pertinent internal and industry statistics, together with associated strategic data, to act as essential decision-supporting resources during the agency selection and renewal process.
- Create a checklist and set of guidelines for the GHA start and/or switchover, and work with the outstation cargo manager, systems, training, and route management to coordinate the transition process to guarantee business continuity.
- Contribute to the creation and design of performance measurement reports and service level agreements, both general and station-specific. Update and improve SLA and PMR formats on a regular basis and support their efficient use. Assist the network operations staff in managing GHA performance on a daily basis to make sure that service delivery standards match the operational and customer service goals of Sky Cargo, with a focus on needs pertaining to freighters and charterers.
REQUIREMENTS
Experience
- Logistics/Cargo.Air Cargo : 3+ Years
Qualifications
- 12 Years schooling or equivalent :
- Must have passed Cargo acceptance and handling courses including special loads handling
- Experience in airport cargo operations related areas
- Exposure to ground handling activities would be an added advantage
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