Cargo Agent Job in Dubai UAE
Company : Emirates dnata
Location : Dubai, UAE
Timing : Full time
Closing date : 28 May 2024
JOB DESCRIPTION
- Follows all relevant customer service and airlines specific policies, processes, standard operating procedures and instructions so that work is carried out in line with regulations and SLAs.
- Day-to-day operations related to own job and be available on the assigned task in a timely manner.
- Discusses safety concerns openly and reports them to the concerned Team Leader on shift.
- Complies with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment.
- Guides and assists the team of Loaders and Equipment Operators in cargo handling activities ( build-up, breakdown, acceptance and delivery, documentation of cargo, courier and mail in line with the standards.
- At every stage of delivery, acceptance, breakdown, and build-up, items are inspected, verified against pertinent documentation, and counted to make sure they meet all applicable requirements and are sent out in accordance with standard operating procedures.
- promptly enters data, either automatically or manually, into the cargo systems.
- Ensures efficient and effective coordination with government agencies, including Customs, Municipality, Health, and Police, to guarantee the seamless transportation of all goods, mail, and courier.
- complies with IATA manuals for handling and loading any special cargo, including valuables, live animals, and hazardous materials.
- carries out all associated cargo handling tasks and drives equipment (forklifts, tow trucks, etc.) as needed to transfer goods.
- loads and unloads goods from trucks, airplanes, and ULDs as necessary
REQUIREMENTS
- High School with a Certificate (12 years of schooling) or Diploma in a related field
- 2-4 years of experience in Logistics and Cargo
- Proficient IT and Computer Literacy
- English Language and Communication skills
- Basic Safety Awareness Skills
- Basic Planning and Organizing Skills
- Customer Management Skills
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